Metrics & Analytics

UTM Parameters

Tags appended to a link that tell analytics where a visit came from — the source, medium and campaign written into the URL itself.

Also goes by UTM tags, Campaign tags

SiiteWritten by SiiteUpdated September 8, 2026

UTM parameters are pieces added to the end of a link that analytics reads as campaign information. They are the reason a report can tell you that eleven people came from your newsletter rather than simply that eleven people arrived. Without them, most of your own marketing arrives anonymous.

Briefly explained

  • Tags written into the link itself, read by analytics.
  • Five exist. Three do the work.
  • Untagged campaign links end up filed as direct traffic.
  • A naming convention matters more than the tags do.

What are the five tags?

  • utm_source: Where the click came from. newsletter, yard_sign, supplier_site.
  • utm_medium: The type of channel. email, sms, print, social.
  • utm_campaign: The specific push. spring_promo_2026.
  • utm_term: Optional. Usually a keyword.
  • utm_content: Optional. Which version of the link, for testing.

Source, medium and campaign carry almost all the value. The other two are for cases where you genuinely compare two variants.

What should you tag, and what should you leave alone?

Tag everything that Google does not tag for you.

  • Tag: email, SMS, QR codes, partner and supplier links, print, anything you place on someone else’s site
  • Do not tag: Google Ads, where auto-tagging does it better
  • Never tag: links between pages of your own site, which overwrite the original source and split the visit in two

Why does untagged traffic matter?

Because it disappears into direct traffic, the bucket where attribution goes to die.

The estimate link your office texts, the QR code on a leave-behind, the seasonal email, the link a supplier added to their dealer page — all of it arrives looking like somebody typed your address from memory. The campaign gets judged on nothing.

How do you keep it usable?

The convention is the whole job. The tags are trivial.

  • Lowercase everything. Always.
  • Underscores instead of spaces.
  • A fixed, short list of allowed mediums. Write it down.
  • Store the built links somewhere shared, so nobody invents a new spelling.
  • Check quarterly that the values in your reports still match the convention.

UTM data degrades the moment two people start guessing, and it degrades invisibly, because every misspelling still produces a row in the report.

What do the terms mean?

  • Auto-tagging: Google Ads adding its own parameter, which is why you do not add UTMs there.
  • Source / medium: The pair most reports group by.
  • Referrer: Where the browser says the visit came from, when it says anything at all.
  • Direct: Where analytics files anything whose origin it could not work out, untagged links included.

Owner questions

What owners ask us about UTM Parameters

Do UTM tags hurt SEO?

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Not when they are used on external campaign links. Avoid them on internal links, where they overwrite the original source and split one visit into two.

Should I tag Google Ads links?

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No. Auto-tagging handles it and works better. Tag everything Google does not: email, SMS, QR codes, partner links, print.

What breaks UTM reporting?

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Inconsistent naming. "Facebook", "facebook" and "FB" become three sources in the same report. Agree on lowercase and a short list of allowed values.

Can customers see the tags?

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Yes, they sit in the address bar. Keep them tidy and avoid anything you would not want read aloud, such as internal codenames or pricing hints.

Do they work for phone calls?

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Only if the page stores the tag and passes it to your call tracking. Otherwise the call arrives with no idea which campaign produced it.
Put this to work

Guides that use this

Step-by-step playbooks from the team, written for owners doing the work themselves. No sign-up and no email required.

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Where this turns into work

Every link accounted for

A naming convention that survives contact with reality, tags on everything Google does not tag itself, and reports that stop filing your campaigns under direct.

Leonardo Miodrag, CMO, Partner at Siite
Our CMO

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